To get support, create a ticket in any channel with -new issue
Terms Of Service
- By purchasing a package from the Astraea Store, you acknowledge that you are using real currency on your transactions.
- Purchasing a certain rank or donating a certain amount to the store, does NOT pardon a player from being banned.
- You understand that all store transactions are available only through PayPal.
- You payed great attention to the transaction details (in-game username, email, product and price).
- Astraea Store reserves the right to NOT refund any wrongly purchased packages.
- You can however get support with your transactions in the Discord server by creating a ticket with your issue.
- You understand that you need to keep all transaction receipts.
- Any receipts that might have generated in the transaction process will be sent automatically to the client's email.
- If there are any issues with your transaction, you have the right to ask for support in the Discord server.
- Proof of ownership is always required when disputing a transaction issue (PayPal Transaction Id).
Charging back will result in a permanent ban from the server!